Last Updated: December 31, 2022
Your satisfaction is our top priority, and we want to ensure that you are completely happy with your purchase from GlowFlowPro. If you find that you are not satisfied with your purchase, you may return the product under the terms of this Return Policy.
Timeframe for Returns:
You have 30 days from the date of receiving the item to initiate a return. Unfortunately, we cannot accept returns beyond this 30-day window.
Conditions for Returns:
- Items must be in their original condition, unused, and unopened.
- Items must be returned in their original packaging, including all tags, manuals, and accessories.
- Clearance or sale items are final sale and cannot be returned.
Steps to Initiate a Return:
- Contact our Customer Support team at [Insert Email] or [Insert Phone Number] to request a Return Authorization Number (RA#).
- Once you receive an RA#, package your item securely and include a copy of the invoice or packing slip. Write the RA# clearly on the outside of the box.
- Ship the item to the address provided by our Customer Support team.
- Once we receive and inspect the item, we will process your return. Please allow up to 14 business days for the refund to be credited back to your original payment method.
- Custom or personalized items cannot be returned.
- Shipping costs are non-refundable, and customers are responsible for return shipping costs unless the item arrived damaged or defective.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our Customer Support team within 7 days of receiving the product to be eligible for a full refund or exchange.
Refunds will be processed back to the original payment method used for the purchase.
Changes to Return Policy:
GlowFlowPro reserves the right to modify or replace this Return Policy at any time. It is the customer's responsibility to periodically review the Return Policy for updates.
For any questions or concerns about your return, please contact our Customer Support team at firstname.lastname@example.org.